Bucket hat

NEED HELP ?
Our Customer Service team is happy to help you from Monday to Friday (except public holidays) from 10 am to 7 pm
1. Phone number : +62 859 4769 9000
2. customer.service@longchamp.co.id

All orders are shipped with JNE.

Delivery times will depend on your location and the shipping method selected.
Generally shipping times are around 1-2 days for Jakarta and 1-6 days for more remote areas.
All items are shipped from Jakarta.
1-2 days is also required for processing before your order is shipped.

Shipping costs will depend on your location and method of shipping.
Shipping rates and options are available to check on the cart page before checkout.

You can pay for your order using the following payment methods:
- Credit Card (Visa, Mastercard, JCB)
- Virtual Account (BCA, BNI, BRI, MANDIRI, PERMATA)
- E-Wallets (QRIS)

Your credit card details are safe with us.
All the information is protected using Secure Sockets Layer (SSL) technology.

In our boutique :
- Free returns within 30 days *
- Free exchanges within 30 days*
*personalized items are FINAL SALE and cannot be returned nor exchanged

Frequently asked questions
Can I return/exchange my order everywhere ?
How can I return my order ?
When will I receive my refund?
Do all the products can be returned/exchanged?